When does shipping restart again? 

May 2020. We sold out in 2019 and then again in February 2020 as soon as COVID-19 hit. Reserve your kits today before we sell out again. 

 

How often will this awesome kit arrive at my doorstep? 

Weekly, monthly, quarterly? Your choice. Tell us how often you want your kits and we’ll ship them as you wish. 

 

Can I make an order without subscribing? 

Be our guest. You do get more value by subscribing though. Subscribing helps us reduce our costs and we give those savings right back to you. 

 

What are all these discounts I keep hearing about? 

The more kits you buy, the less you pay. And if you subscribe, you save even more. 

 

Are there initiation fees or cancelling fees? 

Hidden fees are so 2010. We’ll never make you pay to join or to leave our club. You only pay for what you get. 

 

Why is it important to stay germ-free? 

We’re sick of people getting sick. You want to hear terrifying stats? In 2019: 31,000,000 Americans caught the flu. 370,000 were hospitalized. 30,000 died. Enough is enough.

 

Can we use these kits while travelling?

Absolutely. 1 in 5 people get sick while traveling. Daily commutes can also be a breeding ground for all things filthy. Staying germ-free while on the go is just another way to help you take control of your health and wellness. Our kits are also TSA compliant.

 

Have the kits been tested? 

The Smart Kit has gone through safe, ethical and thorough testing by our factories and UL Labs, an independent testing facility with the highest testing standards.

 

Are the kits compliant with US laws and regulations? 

The kits are both FDA and TSA compliant. That means that the kits and their contents abide by the regulations and protocols imposed by the US Food and Drug Administration. The kits are also airport and airline-approved, so you’ll never have to worry about getting stopped with your kit going through security.  

 

Do you ship worldwide? 

We ship throughout the continental US and we’re looking for new ways to help our friends around the world stay germ-free.  

 

How much is shipping? 

Shipping is FREE if you subscribe or if you order 4 or more kits. You’ll see your FREE shipping option or our lowest rates when you check-out. 

 

When can I expect my order to arrive? 

One-time orders ship within 3 days. Subscription boxes arrive weekly, monthly or quarterly, depending on your choice, from the date of your first delivery.

 

When am I charged for my order? 

You’re charged once you place your initial order. If you purchased our subscription service, you’re charged when we ship your kits periodically.  

 

What type of payments do you accept? 

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards.  

 

What is your return/exchange policy? 

Changed your mind? No problem. Unopened kits can be returned with a full refund within 7 days of receiving them. Just know that you’ll have to cover the cost of the return shipping.  

  

When should I use the kit? Is it only for flying? 

You can use the kit anywhere and everywhere. Planes, trains, buses and even when you’re stuck in line at the grocery store. Wherever there are germs, our kit will be there to help fight them off.  

 

Why was the kit created?  

Let’s take it back to 2017. It was the height of flu season and David, our CEO, found himself on flight-after-flight, sitting on planes that were visibly dirty and clearly a breeding ground for bacteria and germs. David always disinfected his seat and would even wear a hooded sweatshirt on his flights to have a barrier between his head and the headrest. On one flight, David forgot his hand sanitizer and antibacterial wipes and couldn’t disinfect his area. After the flight he was chatting with his cousin about it and she said, “You know what would be great...having a health kit with everything you need”. From that point, our team got to work and began assembling a super squad of products that kill germs, keep you rested and help you stay hydrated – the three things you need to do to travel healthy. We spent two years rigorously developing and testing products and ensuring all were compliant with FDA and TSA. In late 2019, the very first batch of our Smart Kits were brought to market and we’ve been helping people stay germ-free ever since.